Employee onboarding effectiveness determines whether your employee will engage or disengage at work, depending on the impression made on them.
A poorly managed setting can lead to abandonment, especially for young people. According to the SHRM article:
- 69% of employees stay longer with good qualification
- A structured onboarding program will make 58% of employees stay up to 3 years in the company
- Standardization of onboarding processes will allow new employees in the organization to be 50% more productive
The emergence of India as a global outsourcing hub highlights the contribution of the outsourcing industry in terms of development and innovation. The abundance of skilled talent has been an attractive factor for the companies responsible for putting our country on the map and making it a major destination for outsourcing. However, there are many challenges involved in preparing employees for the outsourcing industry.
Isn’t it important to provide a flawless onboarding experience to the workforce that is likely to define the future of outsourcing?
of course it is!
Thus, it is important for the HR team and relevant managers in any organization to ensure the smooth onboarding of new hire but there are significant hurdles in the process.
The following are some of the major challenges related to preparing employees for business process outsourcing
1. Lengthy process
Preparation is a long-term process. It is almost impossible to process the documents of so many candidates within a short period of time in the traditional way of submitting, collecting and verifying the necessary documents and records. Thus, temporary delays occur in the process which may result in movement among potential employees.
2. Compilation of documents
The post-interview process of collecting relevant documents from candidates and maintaining a repository of them becomes a daunting task for business firms. On the other hand, the lack of a concrete solution to keep prospective employees documented can lead to dysfunction in HR audit trails.
3. High employee turnover
High attrition rate is one of the major challenges of the outsourcing industry. This pitfall requires frequent hiring and therefore frequent preparation and is a time consuming process. As a result, this leads to a waste of time, resources and effort.
Because the baseline assessment, screening, and background check serve as the first interactions with employees, identity checks and document verification play a major role in making decisions in the initial onboarding process.
The pandemic has had a huge impact on the way employee onboarding processes work, we’ve seen a huge shift towards remote digital onboarding.
And the census reports that we won’t go back to the old ways either, with 82% of workers preferring digital means of preparing and checking documents for ease of application and transfer of documents.
So it is then required to simplify the onboarding process as digitally as possible, using the latest technology to provide a comprehensive identity verification experience.
As expected, digital onboarding provides a faster alternative to traditional employee onboarding methods, and most of the steps are taken in document and identity verification steps. These days, API-based solutions like IDcentral provide easy access to an arsenal of identity and document verification tools, technology, and databases that span countries. Using these advanced solutions eases manual effort, prevents bias, detects fraud in the initial stages and reduces lengthy employee onboarding processes. In addition, AML and PEP sieves can also be combined so that they are friction-free with the rest of the inflow.
Best practices in preparing employees for businesses
Use powerful qualification tools
With our advanced, customer-centric digital employee screening solutions for hybrid and remote workplaces, you can perform background checks on your employees at scale. Whether it’s instant identity verification, education verification, reference checks, or employee digital address verification, automation, simple integration, and data security will enhance the employee verification and onboarding process at every step. Technologies like optical character recognition (OCR), image recognition, face recognition, document classification, and digital signatures will help your HR function save time and money. This makes your background checking process more efficient, scalable, and secure.
Safe collection and timely verification of identifiers
With comprehensive identity checks that include real-time dashboards and actionable insights into employee data, you can create a 10x faster verification and onboarding experience for your employees. Technologies like Face Match and Liveness Detection ensure the fastest response time, allowing you to scale quickly and save up to 70% on setup time and operational costs.
Trends in employee preparation
Continuous evolution in remote and hybrid setup
Compliance, Clarity, Culture, and Connection – the four elements of a traditional setting – also apply to a remote or hybrid setting. Usually the other two suffer. According to a survey, 60% of HR managers have had to adapt to a remote employee setup. Thus creating a vacuum for new solutions and methods to compensate for the lack of personal rehabilitation practices.
With digital identity verification tools, HR staff can quickly speed up verification processes reducing time spent on more group interactions and introductions into the company’s work culture.
Post-pandemic Rehabilitation of employees
If you’re wondering why so many employees leave your company, it’s likely because of a bad rehab experience.
Rehabilitating or re-qualifying employees means re-acquainting them with the culture of your organization and their team. This is accomplished by guiding them through a modified onboarding process designed for the remote working model.
Unfortunately, most companies, by their own admission, pay little attention to retrofitting or retrofitting.
Using existing data to verify documents and recheck for compliance can be easy with the latest identity management solutions such as IDcentral. With existing employee history and government databases easily accessible using one-click APIs, employee reconfiguration can be completed in a jiffy while using more of the process for communication and not background checks in documentation, acceptance or compliance.
More comprehensive rehabilitation programmes
Time and again, studies have shown that diversity makes us smarter, more creative, and more industrious. Employment practices take this into account, but most onboarding programs focus on time through productivity.
While most HR professionals measure time to productivity because it is effective, preparation should be about productivity for a lifetime. Comprehensive setup programs are a great way to do this.
Helping to create an unbiased onboarding platform can be challenging given the number of factors involved, and using a solution that takes bias into account can be a game-changer in making new employees feel welcome. A level playing field in being able to access the same on-boarding workflow and benefits must be ensured by HR, so that this function is performed without hesitation, the use of onboarding solutions can help, by removing the human bias aspect of it all, and helping to be checked All employees and their appendices are the same all the time.
According to a survey of 1,500 employees, 40% of new hires think it takes too long to get answers from HR. Automated employee recruitment flows reduce the time employees spend on repetitive processes such as document verification and proof of identity, allowing the company to engage new employees more meaningfully.
A digital setting doesn’t have to be monotonous. Having an active comment section within Training Resources, as well as a dedicated Slack or Teams channel, encourages peer-to-peer learning.
AI on board
AI chatbots are digitally transforming the recruitment and hiring processes. Their purpose is to answer frequently asked questions, send automated reminders, and notify new employees of upcoming training sessions.
But it goes further than that. Having a digital document verification process instead of checking documents in person allows new employees to complete their onboarding at their own pace. This saves time and money, and it undoubtedly improves the overall employee experience.
With the advent of remote work, identity transmission and unstructured documents are required and can quickly get lost in translation. Using AI-powered OCR document verification technology like that of IDcentral helps to quickly extract and verify details seamlessly.
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*** This is a blog aggregator for the IDcentral Security Bloggers Network by Sumanth Kumar. Read the original post at: https://www.idcentral.io/blog/best-practices-challenges-and-trends-in-employee-onboarding-for-bpos/